Our technology has been specifically built to provide accurate billing. The “check in / check out” feature requires TEKs to verify the repair with office staff prior to closing the work order and completing the transaction. If there is ever a problem, click here and let us know. We’ll work to get the matter resolved immediately.
What if a repair fails shortly after it was fixed?Joseph Krahn2019-05-23T16:58:49-07:00
TEKs always do their best to complete the repair right the first time, and TEKagogo is committed to making good on any repair that doesn’t go right. If there is a problem with your repair, click here and let us know. We’ll work to get the matter resolved immediately.
Does Tekagogo have “loaner” equipment?Joseph Krahn2019-05-23T16:57:54-07:00
As a platform-based company, TEKagogo does not loan out equipment. We suggest that dental professionals contact the distributor that sold you the equipment. TEKs work diligently to ensure you experience as little downtime as possible.
Does Tekagogo work on computer networks?Joseph Krahn2018-09-26T23:19:53-07:00
Absolutely! We are always looking for best-in-class talent, and we love taking recommendations from dental professionals. If you know a technician that would make a great TEK, click here and let us know!
Is Tekagogo available in my area?Joseph Krahn2019-10-21T20:48:52-07:00
Service is offered in the greater San Francisco Bay Area and we are expanding from there! Check to see if your zip code is available and if there’s an area you’d like us to prioritize, click here and let us know.
Are Tekagogo service technicians trained?Joseph Krahn2019-05-30T19:07:11-07:00
Yes. Prospective TEKagogo technicians submit to a thorough vetting process before they can become TEKs. Once TEKs begin using our software, training is highly incentivized, so TEKS are always continuing to improve their craft.
Yes, TEKagogo has partnered with Thimble for on-demand liability insurance. We highly recommend purchasing a policy for all work orders. The process is simple, at the start of each work order you will be asked if you would like to purchase a policy, answer yes and complete the application. It takes less than 2 minutes. Click here for more information.
What tools/parts will I need?Joseph Krahn2019-06-07T10:45:34-07:00
Yes. Currently, you need to have at least one year experience in the installation or service of dental equipment industry. TEKs must be qualified and pass the TEKagogo exam before becoming TEK-certified. We provide tutorials to help you become certified as well as ongoing continuing education to keep you on top of your game. In the future we hope to have our own training process available through TekU.
Simple! Every two weeks, we pay out your service hours via your financial institution of choice. We also offer a bonus program. Your wages and bonuses earned to-date are always on display on the TEKagogo app.
Will I be a W2 employee of TEkagogo?Joseph Krahn2018-09-26T23:17:39-07:00